Customer Service Officer
Region Greater Accra, ghana
3h ago

Job Type Permanent / Full Time Working Experience 1 - 3 Years Education Level High School / Senior Secondary School Industry Retail Jobs Qualifications A minimum SHS certificate HolderICM Diploma in Marketing or Administration will be an added advantageshould have good communication skills should live in and around Labone Description

  • Have high product knowledge to answer questions and assist customers with information for buying decisions
  • Must understand and be familiar with health benefits and uses of produce and products at the Branch
  • Conduct continuous checks in the shop to remerchandise items and keep products well organised on shelves
  • Attend to and actively monitor produce and products on shelves, ensure produce at the shop are fresh, safe and of highest quality state to customer requirements and report those close to expiration to the shop manager whilst ensuring produce useable in other units are appropriately transferred and / or processed
  • warmly welcome customers visiting the shop and help them with shopping by creating the best fit between customer requirements and available products to ensure high quality customer service
  • Assist the cashier as till packer when traffic in the shop is high
  • Assist customers to their vehicle with purchased items when need be
  • Ensure the highest standard of hygiene and cleanliness at the shop by carrying out general cleaning as per schedules established at opening, during and close of each working day, wash crates, mop floors
  • Keep detergents and cleaning equipment well organised
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