IT Personnel -{Kaneshie}
BusinessGhana
Region Greater Accra, ghana
22h ago

Job Type Permanent / Full Time Working Experience 3 - 5 Years Education Level Higher National Diploma Industry IT Jobs Qualifications SKILLS AND COMPETENCIES

  • A technical, logical thought process
  • Problem-solving skills
  • An ability to stick to strict deadlines
  • An ability to priorities and delegate
  • A keen eye for detail
  • Diploma or higher needed
  • A minimum of 3 years work experience Description
  • DUTIES AND RESPONSIBILITIES

  • install and configure computer hardware operating systems and applications
  • monitor and maintain computer systems and networks
  • talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • replace parts as required
  • provide support, including procedural documentation and relevant reports
  • follow diagrams and written instructions to repair a fault or set up a system
  • support the roll-out of new applications
  • set up new users' accounts and profiles and deal with password issues
  • respond within agreed time limits to call-outs
  • work continuously on a task until completion (or referral to third parties, if appropriate)
  • priorities and manage many open cases at one time
  • rapidly establish a good working relationship with customers and other professionals, such as software developers
  • test and evaluate new technology
  • conduct electrical safety checks on computer equipment.
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