Kempinski Hotel Gold Coast City
Kempinski Hotel Gold Coast City Accra is the only five-star luxury hotel offering state of the art meeting facilities and services in the city.
Conveniently located in the downtown area and in close proximity to the State House, the Accra International Conference Centre and the National Theatre.
The property has 269 luxury rooms (largest room size in Accra), 24 suites, a variety of F&B offerings as well as large conference facilities and the largest SPA in West Africa (opening soon), a perfect mix of categories to meet the needs of both corporate and conference visitors to the country
The incumbent in this position is to ensure the safety of guest in the facility by preventing and responding to emergencies.
Maintains constant surveillance of guest in the facility; acts immediately and appropriately to secure safety of guest in the event of emergency.
Provides emergency care and treatment as required until the arrival of emergency medical services.
Cautions swimmers regarding unsafe practices and safety hazards; enforces and adheres to pool rules and regulations.
Determines chlorine content and pH value of water, using water testing kit, and record readings.
Presents professional appearance and attitude at all times, and maintains a high standard of customer service.
Performs various maintenance duties as directed to maintain a clean and safe facility.
Prepares and maintains appropriate activity reports.
Provides general information on pool operation to guest.
Teaches swimming lessons
Administers First Aid
Rescues swimmers in danger of drowning.
Inspects facilities for cleanliness; completes general pool cleaning, maintenance duties and refilling of the pool
Responsible for the availability and safekeeping of emergency equipment (rescue tubes, backboard, signs and other equipment).
Additional responsibilities and tasks can be added at any time, depending on the need of the business and hotel.
Desired Skills and Responsibilities
Relevant certificate- Life Guard Certification
Minimum two (2) years in a similar role, preferably with an international 5* hotel chain
Ability to work and communicate in a multinational environment :
English excellent oral and written skills
Additional language - beneficial
Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions
Excellent verbal communication skills
Ability to establish and retain effective working relationships with hotel staff and clients / vendors
Ability to identify and delegate tasks effectively
Excellent organisational and time management skills
Applies a professional, confidential and ethical approach at all times
Works in a safe, prudent and organised manner
Passionate for European luxury
Sense of responsibility
Flexible and reliable
Tolerant and open minded
Works well under pressure
Job Level : Staff