Job Type Temporary / Contract / Project Working Experience 3 - 5 Years Education Level First Degree Industry Retail Jobs Qualifications First degree in Marketing or related field.
A minimum of 5 years’ experience in a similar roleExperience in a Management role is desirable Required Skills :
Use of Excel Spreadsheet
Use of Excel PowerPoint
Customer care service
Meeting sales goals
The Marketing officer will perform direct sale and customer service activities while providing education to retailers and consumers on products.
Locations : Takoradi, Ho, Bolgatanga, Tamale, Sunyani, Wa and Koforidua
NB : Kindly state your preferred location on your cv
Key Responsibilities :
Encourage customers to buy services and products by using a prepared script to reference important parts of what the company offers.
Go off-script when necessary to build a relationship with customers or answer any questions they have not addressed in the script.
Advise prospective and current customers by answering questions and addressing concerns about purchased products.
Update database with new information every time a customer calls, and back up data regularly to protect sensitive customer information.
Complete forms and record logs to create accurate, detailed files for each customer, providing insight into the target audience and what they want from the company.
Follow organization standards to maintain quality service and guarantee customers receive exceptional service.
Boost morale in the office by encouraging other sales representatives and adopting a team mentality on the sales floor.
Report any necessary changes to equipment or processes that will boost productivity and efficiency and cut back on wasted costs
Present recommendations to improve customer satisfaction