Marketing Officer
Region Greater Accra, ghana
1d ago

Job Type Temporary / Contract / Project Working Experience 3 - 5 Years Education Level First Degree Industry Retail Jobs Qualifications First degree in Marketing or related field.

A minimum of 5 years’ experience in a similar roleExperience in a Management role is desirable Required Skills :

  • Use of Excel Spreadsheet
  • Use of Excel PowerPoint
  • Customer care service
  • Meeting sales goals
  • Negotiation skills
  • Self-confidence Description
  • Job Summary

    The Marketing officer will perform direct sale and customer service activities while providing education to retailers and consumers on products.

    Locations : Takoradi, Ho, Bolgatanga, Tamale, Sunyani, Wa and Koforidua

    NB : Kindly state your preferred location on your cv

    Key Responsibilities :

  • Encourage customers to buy services and products by using a prepared script to reference important parts of what the company offers.
  • Go off-script when necessary to build a relationship with customers or answer any questions they have not addressed in the script.
  • Advise prospective and current customers by answering questions and addressing concerns about purchased products.
  • Update database with new information every time a customer calls, and back up data regularly to protect sensitive customer information.
  • Complete forms and record logs to create accurate, detailed files for each customer, providing insight into the target audience and what they want from the company.
  • Follow organization standards to maintain quality service and guarantee customers receive exceptional service.
  • Boost morale in the office by encouraging other sales representatives and adopting a team mentality on the sales floor.
  • Report any necessary changes to equipment or processes that will boost productivity and efficiency and cut back on wasted costs
  • Present recommendations to improve customer satisfaction
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