ERP Specialist
BusinessGhana
Region Greater Accra, ghana
1d ago

Job Type Permanent / Full Time Working Experience 5 - 10 Years Education Level First Degree Industry Manufacturing Jobs Qualifications 3-

5 years' hands on working knowledge of ERP systems, ORION preferredBS in Computer Science or equivalent years of relevant experienceStrong aptitude toward customer service and customer satisfactionDemonstrated timely systemic problem diagnosis and solving is a mustManufacturing industry experience is preferredExcellent written and oral communication skillsExperience working in high paced manufacturing environments Description

  • Provide timely and responsive day to day support of users on the use of integrated ERP solution
  • Setup, maintain and manage all general user accounts
  • Monitors and submits to ERP management user license requirements
  • Produce reports on trends in system performance and user issues to identify opportunities to improve user experience and additional training
  • Capture & document enhancement requirements for ERP Management review
  • Create Saved searches, training materials and provide system training to users (local & regions) as needed
  • Test and assist in ERP enhancement implement and deployment, including generating documentation, user procedures and training
  • Assist in assessing impact and testing of potential impact to enhancements during NS semi-annual upgrades
  • Monitors, tracks and communicates with ERP management need for additional user license requirements
  • Translate requests from users into ERP specifications
  • Periodic assessment and reports on ERP system integrity and performance
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