Student Recruitment Officers
Lancaster University Ghana
Accra
5d ago
source : Jobsinghana.com, LLC

We are seeking to appoint a dynamic, enthusiastic, and self-motivated individuals with passion to fill the listed position : STUDENT RECRUITMENT OFFICERS

Job Summary

Responsible for the recruitment of students into the university’s programmes.

You will be responsible for :

  • Understanding of each students’ needs and interest
  • Build and maintain good relationship with prospective students;
  • Get to know prospective students through enquiries and active listening;
  • Develop an understanding of each student’s needs and interest;
  • Calls and Lead Management

  • Act as first port-of-call for admissions enquiries;
  • Call and follow up on all leads generated and assigned;
  • Ensure that lead statuses, notes and personal details are kept fully up to date at all times and after each and every communication with prospective students;
  • Providing guidance on Admission Process, making the experience positive and memorable
  • Provide guidance on admission process, making the experience positive and engaging throughout;
  • Advise applicants on programme choices, offering relevant information to enable applicant make an informed choice;
  • Recruitment Events & Activities

  • Support Event Coordinator, Business Development Associate and Manager in the planning and organisation of Education Fairs, Open Days and recruitment fairs leading to successful students recruitment;
  • Organise campus events and tours for groups of students that can lead to interest in university programmes and enrolment;
  • Actively lead school visits activities, presentations, engagement on or off campus that lead to successfully student recruitment and conversion.
  • Applications Management

  • Follow up to explain details on offers and convert offer holders immediately offers are issued;
  • Advise and guide prospective students through the admissions process and positively influence their views to translate into enrolment;
  • Analyse the applicant pool to help manage the application pipeline and ensure quality targets are met;
  • Use TAG CRM systems to engage with enquiries and applicants to optimize and manage their experience through the application process and ensure successful conversion rate;
  • Conversion

  • Drive conversion at each stage of the pipeline by maintaining a focus on closing towards the next step;
  • Organise campus tours and run information sessions for prospective students interested in finding out more about programmes of the university;
  • Facilitate the application process in a straightforward and efficient way to convert applications to enrolment;
  • Follow up with leads at all stages of the pipeline that have become unresponsive to reignite their interest;
  • Required Skills or Experience

    You should have :

  • Excellent knowledge of the university’s programme portfolio and entry / admission requirements;
  • Significant working knowledge and experience in sales, marketing and customer care;
  • In-depth knowledge of students recruitment processes and procedures;
  • Knowledge and understanding of cultural differences and how to manage these in the context of student recruitment and marketing;
  • Minimum of two (2) years’ working experience in similar / related roles;
  • The following qualifications and competencies are essential

  • Bachelor’s degree in Sales, Marketing, Social Sciences, Business Administration or equivalent is essential;
  • Professional Certification in Sales and / or Marketing, Customer Service is desirable;
  • Ability to plan and organise own work, and work to deadlines;
  • Prospecting skills;
  • Active listening skills;
  • Written and oral communication skills;
  • Presentation and report writing skills;
  • Negotiation and closing techniques;
  • Relationship management skills;
  • Confident, passionate and resilient;
  • Working knowledge of MS Office applications and use of the Internet.
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