Applications Officer
ARB Apex Bank
Accra, Ghana
6d ago
source : Current Jobs in Ghana

ARB Apex Bank is seeking applications from suitably qualified applicants for the positions of Applications Officer.

Role Summary

  • To enhance operations of the ARB Apex Bank and Rural and Community Banks (RCBs) by designing, developing and implementing business software solutions and providing support to end-users.
  • Key Responsibilities

  • Provide maintenance and support of business application systems of the Bank to ensure timely rollout for use by RCBs.
  • Train RCBs on business systems to ensure users can effectively run the systems.
  • Liaise with consultants to roll out projects assigned to ensure they are completed on time and meet the Bank's
  • Perform Close-of-Day activities to ensure the banking software is ready for use the next day and generate reports for submission to Applications
  • Resolve incidents logged in the Helpdesk System and escalate unresolved issues to vendors to ensure they are addressed
  • Provide support to users of software and applications used by ARB Apex Bank and RCBs
  • Apply patches and upgrade all business applications to correct errors and enhance the smooth use of the systems.
  • Connect new RCB Agencies to the Date Centre infrastructure in toms of setup, configuration end implementation of business applications
  • To perform any other tasks which may be assigned by the Supervisor
  • Qualification Required & Experience

  • A degree in Computer Science / Information Technology or a related field from a recognised University
  • At least six (6) years post-qualification experience in a similar environment
  • Relevant Professional Qualifications will be an added advantage
  • Knowledge and Skills Required

  • Working knowledge of IT Tools and Databases MS SQL, HTMLS, C#, Oracle, Java
  • Proficient in the use of Microsoft Technologies
  • Excellent working knowledge of the core banking software preferably Temenos T24, with at least 4 years' experience
  • Working knowledge of SWIFT / GIS and Cheque Cleating systems
  • Working knowledge of Enterprise Redhat Linux
  • Excellent networking skills
  • Good communication skills both written and verbal
  • Strong analytical mind
  • Excellent problem-solving skills
  • Good facilitation skills
  • Ability to work to strict timelines
  • Proficient in the use of MS Office Suite.
  • Please note that only shortlisted applicants will be contacted.

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