Front Desk Executive for a Beauty Salon
GIGI Beauty Bar
4d ago
source : Jobberman

Job Summary

Gigi BeautyBar is the first, luxury concept nail and Beauty boutique in Accra.

  • Minimum Qualification : Degree
  • Experience Level : Executive level
  • Experience Length : 2 years
  • Job Description

  • Greet and engages customers effectively to create a welcoming environment
  • Demonstrates an ability to read and discover what brands and products are best for a customer by asking open ending questions
  • Sells with integrity and trust while ensuring minimized customer returns
  • Consistently and accurately enters customer information into POS system
  • Calling clients to follow up
  • Demonstrates an ability to develop a personal Beauty specialist relationship with customers
  • Books appointments for events, and confirm them
  • Demonstrates a thorough knowledge of core brands
  • Understands each brand’s philosophy and differentiation
  • Knows enough to make the best product / brand recommendations to a customer based on their needs
  • Continuous self-learning by utilizing in-store brand training manuals and collateral to learn more about brands
  • Must be flexible in scheduling, and helps out in store coverage based on business needs
  • Works well with others while contributing to creating a positive work environment for everyone
  • Demonstrates eagerness to learn proficiency in processes necessary for daily business but not limited to (packing / unpacking merchandise;
  • receiving and sending transfers; opening / closing)

  • Ensures thorough knowledge and effective, efficient use of POS to complete customer transactions, email, locate and investigate inventory
  • Inspires others to do better and perform at a higher level through leading by example and fostering positive team learning environment and celebrating other people’s success
  • Contributes ideas to better the business and operations of the store
  • Responds and is receptive to feedback
  • Communicates stock levels and store specific trends to the buyers
  • Work Experience :

  • 2-5 years’ experience in as a Secretary, admin and customer position, Beauty industry, Customer Service Executive
  • Strong verbal and written communications skills
  • Possess strong interpersonal skills to communicate with confidence to both internal and external customers
  • Proven experience in a fast paced environment
  • Has to have a passion for Beauty
  • Apply
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