Approach target clients to promote company’s products and services according to the company’s strategy. Implementing agreed upon selling techniques to meet company set objectives.
Retaining and enhancing business with existing customers by ensuring implementation of company’s customer service and after sales service programs.
Minimum Qualification : HND
Experience Level : Mid level
Experience Length : 2 years
Searching and discovering market opportunities, prospecting promising clients and communicating to arrange for meeting with decision makers.
Conduct technical-sales presentations to target customers and seize opportunities for offering company’s products and services.
Collect all necessary information to evaluate the target customers’ requirements including application technical information, current challenges facing the customer, current supplier from competition and customer’s financial situation.
Positively contribute to the preparation of attractive offers for tar-get customers to cover their requirements.
Close sales deals successfully through effective negotiation and close follow up to translate customers’ inquiries into purchase orders.
Conducting periodic visits to existing customers and ensure optimum customer service, enhance customer satisfaction and explore opportunities to expand business.
Promptly and accurately conveying customer complaints to the company for investigation and taking the necessary action.
Closely follow up customers’ payment and collection activities to en-sure prompt customer payment and reduce company’s credit amounts.
Provides up-to-date market information such as competition information (products, prices, services, new technology, etc ), new business opportunities, threats to existing company’s business, etc
Liaise with other company functional departments to ensure flawless customer service, order processing and execution that leads to optimum customer satisfaction.
Knowledge and Skill Requirements :
Knowledge and experience in the industrial, heavy-duty, commercial vehicle, or passenger vehicle fields is highly preferred.
Knowledge of lubricants and how they pertain to these fields is ideal
Sales experience in previously mentioned fields is desired
Strong interpersonal and communication skills
Maintains a professional appearance
Proficiency in Microsoft Office
Valid driver’s license required