Overall responsibility for coordinating all company shipping activities, supporting the ocean freight operations in Tema and coordinating company’s relationship with network members within all affiliated partnership networks.
Minimum Qualification : Degree
Experience Level : Management level
Experience Length : 5 years
Company is a Freight Forwarding company based in Accra and is seeking to fill a full-time Shipping Manager position. Overall Purpose of RoleOverall responsibility for coordinating all company shipping activities, supporting the ocean freight operations in Tema and coordinating company’s relationship with network members within all affiliated partnership networks.
Key Responsibilities of Role :
Plan, organize, coordinate and manage all aspect of company’s’ day to day shipping activities and ensure all shipments are delivered wholly and in a timely manner
Direct and manage the flow of packages from preparation to shipment
Manage all important shipping documents such as shipping notes, bookings, bill of ladings and other relevant documents
Build and maintain relationship with carriers and consistently ensure all customer shipping issues are resolved
Prepare and submit operational reports to management on a regular basis ie weekly, monthly, quarterly
Get estimates of associated costs / timing of shipments and recommend appropriate shipping alternatives to customers
Support the day to day exports and custom clearance operations at the Tema office
Control and manage the company’s relationship with partnership networks and market the company’s capabilities to network members for cargo coming into and going out of Ghana.
Proactively identify and resolve all shipping related issues
Manage contracts and service level agreements with all service providers
Ensure compliance to legal regulations and company policies
Other duties that may be assigned Key Skills and Qualifications
Good communication and interpersonal skills are highly required
Excellent organizational and coordinating abilities
Must be someone that is able to multitask and carry out his / her duties based on priorities. The shipping manager must also be able to meet and / or beat deadlines
Must be a person that pays attention to even the smallest of details when dealing with customers’ orders
Problem-solving abilities on all fronts
Minimum of 5 years proven previous experience in the role of a shipping manager or related role
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