MOBILE MONEY SPECIALIST
African Bagg
GHANA
2d ago

JOB BRIEF

An international Solar systems and asset financing company that uses mobile technology to provide consumer-financing solutions for solar and other products to low-

income customers in West Africa. The management team has started several companies in Ghana, and their last company was acquired by a private equity firm in New York City.

We have raised funding from Rockefeller and Lemelson Foundations, Enbridge Energy, the GSM association among others.

RESPONSIBILITIES :

  • Manage relationships with the Mobile Network Operators (MNOs)
  • Ensure that sales managers are receiving the support they need in relation to mobile money and marketing materials from the MNOs
  • Troubleshooting issues when they arise with Mobile Network operators
  • Enhancing the image of the Company with all MNOs
  • Coming up with strategies to ensure that customers are always able to pay through mobile money when they want to
  • Ensuring that all sales points are set up with mobile money, and able to serve customer mobile money needs
  • Ensuring that 3rd party mobile money agents in sales areas are aware of the Company, and are able to transact payments on behalf of customers
  • Promoting the customer use of their own mobile money wallets
  • Other duties as assigned
  • Basic Qualifications :

  • Bachelor’s Degree
  • Fluent in at least 3 of the local Ghanaian languages
  • Skills

  • Must have problem solving skills
  • Strong relationship management skills
  • Must have technical knowledge of Mobile Money Networks and Systems
  • Must be a people person
  • Apply
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