General Manager
Anonymous Employer
3d ago
source : Jobberman

Job Summary

A travel and Tour Agency in Accra requires qualified persons to fill the position of General Manager.

  • Minimum Qualification : MBA / MSc
  • Experience Level : Management level
  • Experience Length : 10 years
  • Job Description

    General Administration

  • Manage staff of the Company to ensure delivery of organizational objectives.
  • Offer appropriate orientation to drivers to ensure professionalism in their dealings with clients.
  • Handle storage, maintenance and supervision of materials and equipment.
  • Manage all meetings.
  • Marketing

  • Coordinate and lead activities for marketing the organization and its products and services.
  • Undertake periodic market research has required
  • Develop and implement the organization’s annual marketing strategies and plans with support from the marketing and clients services officer
  • Advise on the development of company products and service offerings
  • Develop and implement promotions
  • Develop and manage the organizations marketing materials and tools
  • Support delivery on marketing related assignments for clients
  • Client Service

  • Undertake an assessment of client’s needs in order to address these adequately.
  • Oversee the appropriate orientation of clients i.e. either prior to their arrival or on arrival in the country. This will comprise of cross cultural orientation, provision of arrival / welcome packs to clients.
  • Make accurate and relevant information and advice readily available to clients with regards to living in Ghana.
  • Facilitate health and safety program for clients while in the country.
  • Liaise with the relevant authorities to facilitating a hassle-free entry through / at ports of arrival i.e. airport or boarders.
  • Make relevant immigration arrangement for clients i.e., visas, work and residence permits.
  • Liaise with respective tour operations, when necessary, to manage required forms for clients
  • Finance Strategy

  • Work with Board to determine 3-5 year strategy
  • Develop operating plan based on strategy
  • Deliver plan and report quarterly to Board on progress and course correction
  • Review and monitor finances to ensure prudent financial management of the Organization’s strategy funds
  • Job Holder Entry Requirements

    Education & Related Experience :

  • A Second Degree in Administration or Marketing Management or any related discipline.
  • A member of a professional body
  • Knowledge in Financial Management, Operations Management and Project Management will be an advantage
  • 10 years’ working experience in the hospitality or tourism industry in any of the areas mentioned above.
  • Knowledge on the GDS platforms will be an added advantage
  • Interested and qualified persons should send cover letters and CVs to africahr3 by Friday, 21st February, 2020

    Only short-listed applicants will be contacted.

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