I.T Personnel
Buckle Technologies
Accra
2d ago
source : Jobberman

Job Summary

The I.T personnel would be accountable for the smooth running of our computer systems within the limits of requirements, specifications and costs.

  • Minimum Qualification : Diploma
  • Experience Level : Mid level
  • Experience Length : 3 years
  • Job Description

  • Install and configure computer hardware operating systems andapplications
  • Monitor and maintain computer systems and networks
  • Talk staff or clients through a series of actions, eitherface-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solvinghardware or software faults
  • Replace parts as required
  • Provide support, including procedural documentation and relevantreports
  • Follow diagrams and written instructions to repair a fault orset up a system
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with passwordissues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral tothird parties, if appropriate)
  • Prioritize and manage many open cases at one time
  • Rapidly establish a good working relationship with customers andother professionals, such as software developers
  • Test and evaluate new technology
  • Conduct electrical safety checks on computer equipment.
  • Skills and Requirements

  • Proven 3 years working experience asan IT personnel or relevant experience
  • Excellent knowledge of technical management,information analysis and of computer hardware / software systems
  • Expertise in data centre managementand data governance
  • Hands-on experience with computernetworks, network administration and network installation
  • Diploma in Computer Science, MIS orIT Certification in Cisco or Microsoft
  • A technical, logicalthought process
  • Problem-solving skills
  • CCNA, CCNP, MSCE, CISSP
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