Open and maintain customer accounts by recording account information, keeping records of customer interactions and processing customer accounts and filing documents.
Minimum Qualification : HND
Experience Level : Mid level
Experience Length : 2 years
Follow communication procedures, guidelines and policies
Meet personal / team sales targets and call handling quotas
Open and maintain customer accounts by recording account information, keeping records of customer interactions and processing customer accounts and filing documents
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;
expediting correction or adjustment; following up to ensure resolution
Prepare product or service reports by collecting and analyzing customer information and recommending possible product adjustment to management.
Manage large amounts of incoming calls and generate sales leads
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods / tools
Identify and assess customers' needs to achieve satisfaction by handling complaints, providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Cancel or upgrade customer accounts
Qualification and Requirements
A minimum of HND is required
The candidate should not have less than 2 years experience
2 Branded uniforms each.
Salary Break Down
Salary Ghc 600 probationary GHS 750 after probation
Bonus / Commision : 15% on each sale.
Kindly send CV's to : debbydee7 gmail.com
How to Apply?
Please log in to see application instructions.